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Return & Refund Policy
Return Policy
We want you to love your purchase. Please review our return policy carefully before ordering.
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All sales are final unless otherwise stated.
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Due to the nature of clothing items, returns are not accepted for change of mind, sizing issues, or style preference.
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If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos of the issue.
Refunds
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Approved refunds are issued to the original payment method.
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Refunds are processed within 5–10 business days after approval.
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Shipping fees are non-refundable.
Exchanges
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Exchanges are not guaranteed and are handled on a case-by-case basis depending on inventory availability.
By placing an order, you agree to this return and refund policy.
Contact Information
If you have any questions about your order, returns, or general inquiries, please contact us using the information below:
Email: shopqueenado@gmail.com
Business Name: Shop Queenado
Products Sold: Dresses & fashion apparel
Response Time: 24–48 business hours
Please include your order number in all order-related inquiries to help us assist you faster.